FAQS
Q. Who Actually Makes All of the Truffles and Chocolates?
A. Our owner and Chocolatier, Justin A. Morey handcrafts each and every bonbon daily.
Q. What is Your Base Chocolate?
A. J.A. Morey Artisan Chocolate uses a special blend of chocolate that is shipped to our commercial kitchen in block form. The tablets are transformed into liquid via a gigantic old school cast iron double jacket melting machine. Once our chocolate has been thoroughly mixed it’s transferred to a large tempering unit until ready for use.
Q. What Makes Your Chocolates Different from the Rest?
A. Given my twenty years plus of experience, combined with incorporating classic recipes that have been perfected with consistency time after time, each of the fillings are crafted with artisan care and meticulous attention to detail. There are no commercial machines being employed during the production. Nothing is outsourced to reduce labor costs. Although similar in appearance, no two pieces are alike visually making each experience extra special. Eating bonbons from J.A. Morey Artisan Chocolate is a full sensory experience and have been described by those who have tried it as taking in an elevated work of art. - Justin A. Morey
Q. Where are Your Truffles and Chocolates Made?
A. As of January 2019, I’ve been fortunate enough to utilize the commercial kitchen owned by Al Richards Chocolates during off hours.
Q. What is the Shelf Life of Your Products?
A. If stored properly, our chocolate products should be consumed within 2 months. You may store these products at room temperature (ideally 67-69 degrees Fahrenheit) however for a longer shelf life, we do recommend storing in airtight containers in a dry and cool place. For the best tasting experience, consume at room temperature.
Q. What Allergens Are Contained in Your Products?
A. All of our products are manufactured on equipment that processes peanuts, tree nuts, milk, and soy. Certain truffles contain Milk, soy, wheat, eggs, peanuts, gluten or and tree nuts. In additional some of our products with chocolate contain soy lecithin, which is an emulsifier, preventing the cocoa butter from separating from the cocoa mass.
Q. Do You Offer International Shipping?
A. Due to the fresh, perishable nature of our chocolates, we are currently unable to ship outside the US.
Q. How Do I Track My Order?
A. Customers can track recent orders and view their purchase history on the My Account page. .
Q. How Do I Sign Up to be a Wholesale Buyer?
A. So glad you asked! Feel free to visit our page Become a Retailer Buyer page and submit your information in the form provided.
Q. What is Your Return Policy?
A. You can find all the details related to our Returns & Exchange policy here.
Q. What Credit Cards Do You Accept?
A. J.A. Morey Artisan Chocolate accepts Visa, Mastercard, American Express and Discover credit cards. We also happily accept PayPal.